At the bookstore, a cashier encouraged me to fill out a customer satisfaction survey, adding in a half-whisper, "If I don't get a perfect score, it counts against me." I have been told the same thing by other retail workers on several occasions.

A Vandalia, Ohio man is being treated at UC Medical Center after jumping from his big-rig Tuesday morning. It happened on Big Jimmy Hill Rd. and Dale Williamson Rd. Boone County deputies said that Dave Hissong, 41, was heading to Louisville from Troy, Ohio.